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How We Handle Your Privacy

Your account information, payment details and gaming history stay secure with us. We've built this privacy policy around transparency—you'll know exactly what we collect, how we use it…

Data encrypted end-to-endDANA, OVO, GoPay, QRIS securedYour access, your control
payung togel How We Handle Your Privacy
PRIVACY QUESTIONS

Reach Out About Your Data

Team online

Email Support

Contact our privacy team at [email protected] with any questions about your data. We respond to requests within 48 hours, Monday through Friday.

In-Account Settings

Open your account dashboard, navigate to Settings → Privacy, and manage what data you share or review your recent login history across all devices.

Data Request Form

Submit a formal request to view, download or delete your personal information. Head to Support → Data Access and fill out the form; we'll process it within 30 days.

HOW WE PROTECT YOU

Security and Compliance Measures

Encryption Standard

All data in transit and at rest uses 256-bit SSL encryption. Your DANA, OVO, GoPay and QRIS details are tokenized—we never store your raw payment credentials on our servers.

Access Control

Only authorized staff can view your account data, and only when needed for support, fraud prevention or regulatory review. Multi-factor authentication is available in Settings → Security.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand which games players visit most. You can manage cookie preferences in your browser; opting out may limit lobby features.

Data Retention

Your account profile and recent transactions remain stored while you're active. If you close your account, we delete personal data after 90 days, except where law requires longer retention.

Third-Party Sharing

We share data only with payment processors (for deposits via DANA, OVO, GoPay, QRIS), fraud-detection partners and legal authorities when required. We never sell your information.

Request Your Data

Email [email protected] or use the Data Request Form in Support to obtain a copy of everything we hold about you, download it as CSV or PDF.

Frequently Asked Questions About Your Privacy

We collect your full name, email address, date of birth, phone number and the country you're registering from. During your first deposit via DANA, OVO, GoPay or QRIS, we also collect payment source details and verify your identity using your ID number. This information helps us prevent fraud and comply with local regulations.

Personal data is deleted 90 days after account closure, except transaction records which we keep for 7 years as required by financial regulations. If you request earlier deletion, we remove it immediately where possible, though some regulatory copies may remain encrypted in archive storage.

Yes. Open your account dashboard, go to Support → Data Access, and submit a request. We'll send you a complete export of your profile, betting history, deposits and withdrawals within 30 days. You can also contact [email protected] directly with your account email.

No. DANA, OVO, GoPay and QRIS details are processed by our secure payment partners and never stored in full on our infrastructure. We keep only a tokenized reference so you can reuse saved payment methods without re-entering credentials each time.

We do not sell, trade or rent your personal information to any third party. We share data only with payment processors to fulfil your transactions, fraud-detection services to protect your account, and legal authorities when required by law.

We use session cookies to keep you logged in and analytics cookies to see which games are visited most often. You can disable non-essential cookies in your browser settings; session cookies must remain enabled to play. Some lobby features may not work if you block all cookies.

Log into your account, go to Settings → Profile, and edit your email, phone number or address directly. For identity verification changes, email [email protected] with your new documents. We'll review updates within 24 hours and notify you by email once confirmed.